FAQs

We have a minimum order of AED 70 for delivery. Delivery is free within Dubai and delivery charges vary for other Emirates. Please refer to our Delivery Policy for full details about our charges.

Please verify the email address and password once again. If you cannot remember your password, click on “Forgot your password?” If you still cannot login, seek help from our customer service.

You will be charged VAT as per tax rules & you may have to pay a delivery charge according to your location.

The delivery staff would try their best to arrange for the replacement. However, you can contact our customer support for help Immediately. We request you to report any quality/quantity related issues to our Customer Care team within the first 48 hours of accepting delivery of the order. We can assure you of addressing it within the next 24 hours

We accept credit card/debit cards (Visa and MasterCard) and cash on delivery. In case of cash payment, foreign currency will not be accepted. Payment can be made only in Arab Emirates Dirhams (AED)

We will send an electronic receipt on your registered email address. It will include the order confirmation, summary, and payment details. At the time of delivery, you will get a detailed invoice with all the information.

We deliver all over UAE including Dubai, Sharjah, Ajman, Abu Dhabi, Al Ain, Fujairah, Umm al Quwain and Ras al Khaimah

We cannot guarantee any changes to an order once it has been confirmed. We advise you to contact our customer service for any such requests.

In such cases, we advise you to contact our customer service immediately. Our team will do their best to assist you.