DELIVERY POLICY

The address you gave at the time of purchase is where we deliver your order. SIDCO shall have no liability or obligation for any incorrect addresses; it is the full duty of the buyer to confirm the accuracy of the delivery addresses.

The receiver of the order from our driver during delivery must be present. The order shall not be delivered to any other location, and the customer shall be responsible for the delivery fee, should the customer be unable to accept and collect at the address entered in the system on the scheduled date of delivery. The customer will have to arrange a new delivery date and reschedule the delivery at their own cost. Our delivery service currently extends to all major cities in the United Arab Emirates. We retain the right to alter our delivery costs at any point.

SIDCO is not responsible in any manner if circumstances beyond its reasonable control—such as force majeure, strikes, government actions, pandemics, epidemics, and natural disasters—have delayed or halted the provision of services. In any of these circumstances, the customer will not be compensated.

For orders placed in Dubai, Sharjah, or Ajman, we provide home delivery with a minimum order value of AED 50, shipping is charged at a rate of AED 10, and free shipping is available for orders over AED 50. The minimum order amount for Abu Dhabi is AED 50, and shipping is 20 AED or free for orders above AED 75. The minimum order value for Al Ain, RAK, Fujairah, and UAQ is AED 50; shipping costs are AED 20; and shipping is free for orders over AED 100.

Note:

• Same Day Delivery for The Orders Placed Before 7:00 AM.
• Delivery Will Be Done the Next Day for The Order Placed After 7:00 AM.
• Please Note We do not deliver on Sundays and Public Holidays.
• We Deliver weekly once or twice in RAQ, UAQ, Al Ain, and Fujairah